INTERNATIONAL PAYMENT & SHIPPING INFORMATION

All orders must be paid in FULL prior to shipment. Absolutely NO credit cards or checks (including cashier's checks) will be accepted for international equipment orders, except Canadian orders. International equipment orders must be paid by bank wire transfer or PayPal ONLY in U.S. funds, regardless of the amount of sale, plus a $15 wire transfer fee if using wire transfer. (This transfer fee may be waived on large orders at our discretion.) An additional $10 customs handling fee will be charged for international equipment shipments to cover US Customs paperwork. (Pet sitting forms packets do not incur this fee.) We will e-mail you an invoice with the exact amount to be transfered or processed through PayPal. Payment must include cost of equipment, all shipping charges, and all fees in the total or your order WILL be delayed. We will supply you with our bank account information for bank wire transfers. Your order will be processed immediately once all funds have been received.

International equipment orders will only be shipped via FedEx, NO EXCEPTIONS, when sent from our location. We must use our FedEx account for all international orders as per FedEx requirements. (We will calculate the FedEx shipping charges so that you can wire transfer the correct amount.) You will be responsible for paying all import duties, taxes, and fees upon arrival at your international location. Absolutely NO equipment will be sent to any African nation, Indonesia, Bangledesh, APO, SPO, or FPO addresses. Due to DOD security regulations, if you are wanting equipment sent to a serviceman in a war zone, we must ship to you in the U.S. and then you must ship the order to your serviceman. You will receive full FedEx tracking information directly from FedEx via E-mail.

Absolutely NO exchanges or returns on international sales or products that end up overseas!

Doug & Janis Foote - Owners